Library News and Events
The Changing Face Of The Library Over 45 Years
As we undertake our latest building refurbishments, which include refreshed student and staff spaces for 2018, we’re looking back at how your Library has changed over the years…
In 1972, the original Library building was a simple, three-story block colloquially known as ‘The Bunker’, with 280 seats and just 16 Library staff.
Extensions in 1976 saw ‘The Bunker’ expand on all levels to the south with an addition of a first floor balcony.
The entrance faced the Central Square (which would later become our beloved Duck Pond!). By this time, the Library had grown to 530 seats catering to the University’s 2,268 students.
In 1981, the building was named to recognise the founding Vice-Chancellor, Michael Birt.
Further renovations in 1988 extended the Library to the west, which meant significant structural changes to the building itself and the reorganisation of our collections.
The Library remained untouched for almost 20 years until an extensive building renovation commenced in late 2006 and was completed in 2008 to accommodate the then 20,000 students on campus.
Changes included an addition of 10,000 sqm, larger windows and connections to the campus landscape; more individual and group study spaces; improved wireless and wired computer access and re-designed service points.
Our latest refurbishments will include modernised, informal student learning spaces on the Ground Floor offering over 100 extra seats and refreshed staff offices on Level 2.
Renovations will take place over summer 2017 with an aim of completion before the start of Autumn Session 2018.
5 Interesting World War I Artefacts From Our William George Agate Collection
The William George Agate collection held by UOW Archives shows the reality of the First World War through communications between William Agate, serving in Europe, and his family on the home front back in New South Wales.
William (known as Bill) was the eldest of five children. He enlisted in the Australian Infantry Forces in December 1915 and died of wounds sustained from a German gas attack at Ypres in Belgium on 6 November 1917.
The Archives collection comprises both personal postcards and letters and official documentation, along with other materials relating to William Agate’s military service.
Much of the collection is digitally available through Archives Online. We caught up with one of our archivists to talk about some of the collection’s most interesting pieces.
“I like the femininity of the silk postcards in this collection. This particular postcard has a hidden compartment underneath the woman's skirt where a tiny card reads 1916. Forget me not. You can make out the outline of the card in the digitised image.
The letter Agate writes on the postcard talks of coming home, which is incredibly sad because he died in Belgium in 1917.”
“Field Service postcards were an effective, and arguably necessary, form of censorship allowing troops to contact their family without compromising operational security.
The brief, impersonal nature of this card is in stark contrast to Agate's other surviving correspondence, which was detailed and heartfelt.”
“This handwritten letter of sympathy from Bill's lieutenant reads as remarkably 'human' when contrasted with the other sympathy cards and letters Mrs Agate receives, following Bill's death.
As the war rages around him, the author takes the time to make a personal connection with Bill's mum.
And in the context of such chaos and calamity, he knows that the lie, ‘He died a painless death, thank God,’ is the best he can offer a grieving mother.”
“I find the imagery of weapons on this sympathy card very confronting and a stark contrast to modern day sympathy cards.
The internal wording is very formal and includes a poem and line for the sender and receiver’s name; no personal message is included.
That these cards were made and bought indicates the tragic necessity for war-related death sympathy cards. Despite this, the card is beautifully constructed with thick paper and black cord.
The envelope indicates a postmark of November 26th 1917; nearly three weeks after Agate’s death.”
“I get very emotional reading this official letter address to Agate's mother informing her of her son’s death.
The formality of the letter is confronting, especially where Agate is referred to first by his number then his name.
The timeliness of the letter also surprised me. Despite war conditions, the family were notified of Agate’s death quite quickly. The family received notice of Agate's death within two weeks by telegram and this official letter came one month after.”
What have we GotS here?
Well done to UOW Librarians Nick Zografos and Laura Lidden, for their recent presentation at EdTechPosium 2017 on new ways to deliver information literacy focussing on our interactive Guide on the Side (GotS) tutorials.
Guide on the Side (an open source software provided by the University of Arizona) was introduced in response to student feedback for point of need learning, across all campuses.
GotS targets student struggle spots through active learning while being manageable and adaptable in a digital environment.
“It was decided that we needed a tool that was easy for Library staff to use and could help students at their point of need,” said Laura Lidden, Team Leader for Learning and Engagement Librarians.
“Tutorials like GotS became an important strategic direction to enable embedded information literacy, to update existing online content and allow for flexible and blended teaching options.”
The Library now has several GotS that help with searching resources, with more digital resources being developed (some of which include introductions to EndNote, peer reviews, and Informit).
Changes to our Library homepage
To keep our homepage fresh and up-to-date, we’ve decided to make a few thoughtful changes to our main navigation menu.
We’ve rearranged the menu in a logical way, as well as renamed a few headings to make things clearer. The aim is to streamline the site and make it easier for you to find what you need.
Here are a few things to keep in mind:
- It may take some time to get used to the new menu if you’re familiar with the old one
- Your bookmarked pages may have moved and may have broken links
- None of our important information has been deleted (it’s just been moved to a new home)
- You can always contact us if you can’t find what you’re looking for
Donate to The Smith Family's Christmas Appeal
For many disadvantaged families, Christmas is a difficult time of uncertainty and stress – and many children go without presents. But you can help.
The Library is supporting The Smith Family’s Christmas Appeal, collecting donations of toys and books which will be passed on to families in need, just like Sam’s. The Smith Family aims to deliver more than 45,000 new toys and 30,000 new books to children around Australia.
“The continued support from UOW students and team members has been greatly appreciated,” said Suanne, Team Leader for The Smith Family. “Generously donated Christmas toys and books can close the gap and allow disadvantaged families to celebrate Christmas.”
Your gesture of goodwill can help bring a smile to someone in need. Because it’s only Christmas when we share it.
Donations of unwrapped, new toys can be placed beneath the advent calendar in our Library foyer until 12 noon Tuesday, 19 December 2017.
Knitting together for 5000 Poppies Project on Remembrance Day
Well done to Library staff and student volunteers who helped knit and crochet over 150 poppies for the 5000 Poppies Project, as a tribute to those who have served in all conflicts and peacekeeping operations, and to their families, friends and loved ones. The poppies were made during several hands-on workshops held in the UOW MakerSpace, and attended by skilled knitters and those willing to learn wool-craft.
“I haven’t crocheted in a long time but wanted to be part of the project and show my support for those who have served, past and present,” said Library staff member, Kyra. “Attending the workshops was fantastic, and I think everyone involved has done a wonderful job.”
The poppies will be on display in the Library Panizzi Room, alongside current exhibition Windows into Wartime, from Remembrance Day on 11 November through to Sunday 26 November when the exhibition closes.
Although our official workshops have ended, materials will still to be available in the MakerSpace for anyone interested in creating more poppies into the new year.
These will be added to the RSL’s Poppy Appeal, which aims to collect 50,000 in total for an installation at the Australian War Memorial in their 2018 Remembrance Day ceremony, marking 100 years since the end of the First World War.
Weerona student Benjamin Gunther wins Shirley Nixon Textbook Award 2017
Congratulations to Engineering Honours student, Benjamin Gunther, who was awarded the annual Shirley Nixon Textbook Award 2017.
Benjamin has made significant contributions to the community of Weerona College this year, especially in his tireless efforts to assist residents with their IT and computer issues.
He volunteered his services when Weerona’s IT Assistant was ill and has also been a driving force behind a resident-led initiative to create online meal ordering for Weerona residents in 2018.
Benjamin received a certificate and a $500 voucher to assist with textbook purchases.
The Shirley Nixon Textbook Award is bestowed on one Weerona College student each year, in recognition of their community achievements and to help support their studies. The award is named in honour of Shirley Nixon who had a long-standing association with Weerona and the University.
Fines amnesty! Waiving your fines for a good cause
In preparation for proposed changes to our Library Loans Policy in 2018 (and because we’d like our books back, please!), we’re holding a fines amnesty from 1 November.
Instead of paying your fines, we’re asking for donations of canned and non-perishable food to pass on to charities that provide for people in need.
So if you’ve been putting off paying your fines or returning your overdue items, now’s the time to do it!
It’s simple. Fines from overdue items will be removed from your library record if you:
- Bring a donation of canned/non-perishable food, and
- Return any outstanding items (books, magazines, DVDs)
Don’t have any items to return? You can still have your existing late fines waived if you just bring a donation of food.
Can’t find the books you were meant to bring back? Unfortunately, you’ll still have to pay to replace the lost item. (But any other fines for late fees can still be waived from your record.)
For further assistance or more information about our fines amnesty, please talk to your UOW Librarian. We’re available by phone, email, and in person or via live chat from 9-5 Mon-Fri.
Unlock Unique Content with Archives Online
A new archives management system, Archives Online, catalogues thousands of items and makes them easily discoverable, opening our eyes to the past using modern technology.
One of the catalysts for moving our archives to an accessible online platform was the ability to make collections more visible through Open Access and allow the sharing of historical knowledge.
“Open Access to research and cultural collections, such as Archives Online, aids in democratising learning and inquiry,” said Grant White, UOW Archives Manager.
Archives Online lets local, national and international audiences openly explore and engage with the material, as every item contains meticulous metadata to enhance connectivity.
“I’m really excited to see what people using Archives Online will do with it in terms of tagging and contributing their own histories to different objects,” said Grant.
Open Access through Archives Online encourages community engagement and allows the present to have an impact on our view of the past, and into the future.
Grant explained that, “People can actually add or suggest edits and we can secure that information for future reference.”
“That connectivity hasn’t really been possible,” Grant said, “but now it can happen more serendipitously. And inspiring peoples’ curiosity is part of the job of Archives Online.”
Explore Archives Online now – you never know what you might find in just a few clicks!
International Open Access Week, 23-29 October 2017
This week we’re celebrating the opportunities Open Access presents to academics, researchers and the broader community, as part of a global initiative encouraging the sharing of scholarly content.
By making research freely available, we’re increasing UOW’s research visibility, enhancing knowledge discovery, and promoting opportunities for global academic engagement.
The University supports open access through its policies and platforms: Research Online improves visibility through optimisation of Google search results, whilst UOW Scholars profiles UOW academics and collects their research outputs in a centralised discovery portal.
UOW Scholars also facilitates Open Access to journal publications which enrich the profiles of academic researchers and the experience of those seeking out information about research at UOW.
Enhancing research discovery with Open Access portals, such as Research Online and UOW Scholars, can also lead to greater opportunities for research collaboration and partnership.
Expand your research visibility with ORCID
ORCID (Open Researcher and Contributor ID) is a global non-profit organisation providing researchers with a unique identifier to help distinguish you from others and ensure your work is recognised and discoverable.
Increasing your research visibility provides excellent opportunities for promoting Open Access, to freely share and learn from the wider academic and research communities.
Why do you need ORCID?
With ORCID you can connect your professional work across institutions, disciplines and affiliations, making it easier for others to discover your research outputs on a global scale over time.
Joining ORCID is free and set-up is simple.
It’s a good idea to register with ORCID if you:
- Share the same name as someone else; a unique ORCID iD eliminates confusion as to whose work is whose.
- Apply for grant funding; funders such as ARC and NHMRC request ORCID iDs to streamline the grant submission process.
- Want to link multiple research identifiers; ORCID can link to UOW Scholars, Scopus Author ID, Researcher IS or ISNI to streamline your profile.
What our academics think of ORCID
Professor Chris Gibson, head of UOW’s Global Challenges program, says he joined ORCID because his name is common: “ORCID enables my distinctive identity to be pinned accurately to my publications, minimising the risk of confusion.”
“Nowadays, I always make sure publications have the ORCID number on them,” said Chris. “Journals and publishers seem to recognise my ORCID at the stage of publication without me having to do any extra work, which is terrific.”
“I’d definitely recommend it to researchers as a key thing they can do to make sure that their identity is secure and the integrity of their publications is protected.”
ORCID Drop-In Sessions at the T&T Hub
As part of International Open Access Week, we’re hosting three ORCID Drop-In Sessions at the T&T Hub. There’s no need to register and the sessions are free of charge.
Tuesday 24 October | 2pm – 3pm
Wednesday 25 October | 10:30am – 11:30am
Thursday 26 October | 11am – 12pm
Changes to our Library Loans Policy are on their way
Imagine not being fined for returning a book late... it could happen!
We're proposing changes to our Loans Policy, moving away from traditional rules and toward a more flexible system that benefits you.
Some of the changes to the Loans Policy include:
- Removing fines for late returns of most library items (some conditions apply)
- Substantial increases to loan periods, including increased time for borrowed equipment
- Unlimited renewals for UOW staff and students
Find out more and provide feedback about the Library Loans Policy here.
Access 24/7 Take 2! 🎬
You made it a success in Autumn session – so we’re offering it again! 24/7 access to levels 1 and 2 in Building 17, commencing 8am Monday 30 October through to 10pm Thursday 16 November, the Library South Wing AND IMTS Student Computer Labs.
Once again, a study hall model will apply with access to online information services, such as our learning and research guides, and queries that can be resolved through the online Ask Us service.
Make sure you have your student ID on hand to enjoy the extended hours with access to computers and BYO device stations and Kitchen Go style facilities (including hot water and a microwave). UOW Security will be available on site.
To make 24/7 access work, please respect the space and one another – be mindful of noise and disposing of any rubbish responsibly.
Once again, we’d love to hear your thoughts about the expanded service model. Visit: feedback.uow.edu.au to let us know what you think, or share on social media #UOW24x7
A Brief History of Grant White
About our Archives Manager
Grant White is a new face in the Library, starting as our Archives Manager in mid-2017.
His very first library job was as a Christmas casual in the summer of 1987, completing data entry in the advent of online library management systems.
In the 90’s, Grant was the Local Studies Librarian at Newcastle Regional Library, “and in that role I looked after a fairly large archival collection, similar to what we have here,” said Grant. “We were one of the first public libraries to have our photographic collection online.”
Grant travelled widely and worked at the University of London in their School of Oriental and African Studies before coming back to Australia and ‘going bush for a while’, managing library services in the north-west of New South Wales.
“We did a lot of work with the aboriginal people in the area,” Grant explained. “A lot of the collection was oral. We’d create datasets out of it so people could come in and find who they were related to, or where they might have been from.”
Grant went from driving around the dusty outback in a 4WD to Manager of Library Services at Campbelltown City Council and moving to Wollongong in 2003.
How archivists collect and curate
Through digitisation we’re able to catalogue our extensive collections online, making them accessible for the public in ways they’ve never been before. But how do our archivists choose what to keep in our collections?
“As an archivist, we don’t keep everything. We only keep what we think is important and enduring,” says Grant. “My world view is different to any other person’s world view and I have to take that on board when making decisions about what’s important and what’s not.”
"You may not have immediate use of it and it may cause problems in terms of finding somewhere to put it and how to look after it, but it’s ‘saving for a rainy day’. There’ll be something there if someone needs it in the future. And I like that particularly about this role in archives.”
Since arriving, Grant and our archives team have been working hard to digitise even more materials and relocate our current digital collections to a new platform: Archives Online.
Archives Online will feature thousands of items, including audio/visual media as well as digitised copies of real-life artefacts, making it even easier to search, discover and engage with our archival content.
Stay tuned for more news on this exciting system soon!
Windows into Wartime Travelling Exhibition
Windows into Wartime is a travelling exhibition of photographs taken during and immediately after the First World War. The University of Wollongong is hosting the exhibition from 25 September – 24 November 2017.
The exhibition launch
The exhibition launched on 27 September. Director, Library Services, Margie Jantti, was Master of Ceremonies and Executive Director of State Archives and Records Authority of NSW, Geoff Hinchcliffe, gave an official welcome to the exhibition.
Windows into Wartime curator and keynote speaker, Dr Penny Stannard, highlighted the importance of modern technologies, which “has allowed us to re-discover and fully appreciate the technology of early 20th Century photography and the role that it played to capture our history.”
UOW history lecturer, Dr Jen Roberts, gave impassioned insights: “An often overlooked aspect was what life was like for those who did not see action, those who remained behind on the home front”.
“Take the time to really look at the detail,” Roberts said. “You can see the emotion on peoples’ faces – cries of sadness, stoicism, excitement – you can see the fashions of the day, the composition of the crowds…”
About the exhibition
Windows into Wartime commemorates the Centenary of ANZAC and shows the firsthand responses of Australians on the home front in reaction to the tumultuous Great War 100 years ago.
“This exhibition is significant in capturing not just what took place during the War, but also emphasising the efforts of rebuilding and recovery efforts to restore our society,” said Margie Jantti, Director, Library Services.
The NSW Government Printing Office captured thousands of original photographs on glass plate negatives, which have been painstakingly restored for the exhibition. Photographers on the ground at the time documented a range of activities as they happened, including:
- public meetings
- recruitment and conscription marches
- arms manufacturing
- returning soldiers
- state-run enterprises
- volunteer movements
- patriotic events
UOW Archives has also selected WWI items to display, accompanied by audio/visual media, to enhance the historical experience with a uniquely local perspective.
Visit the exhibition
Windows into Wartime is open from 25 September – 24 November, 9am to 5pm weekdays and 10am to 4pm on weekends (including the Labour Day public holiday on 2 Oct).
Head to the Panizzi Room on the Ground Floor of the Library, Building 16 at the University of Wollongong.
Brekkie stall raises over $1000 for headspace
Our annual fundraiser event set up on Tuesday 19th of September; a brekkie stall with this year’s proceeds going towards headspace. Delicious pancakes and goodies brought plenty of smiles to hungry students and staff, all for a good cause.
Why donate to headspace?
Young people have a higher prevalence of mental health issues than any other age group and research shows that 75 per cent of these issues emerge before the age of 25. That’s why it’s important to have services like headspace that provide treatment and support early on.
headspace offers services to 12-25 year olds through the National Youth Mental Health Foundation. They actively promote young peoples’ wellbeing through mental and physical health, work and study support, and alcohol and drug services with centres and online/phone counselling.
The power of pancakes
The brekkie stall raised over $1000 to donate to headspace by selling light and fluffy pancakes with all the toppings – fresh fruit, maple syrup, lemon juice, sugar and butter – alongside yoghurt and seasonal berries and homemade muffins. Who knew we had such expert pancake-flippers in the library!
Thank you to our Library staff who kindly donated ingredients for the breakfast, and to Dairy Farmers who donated yoghurt and milk, as well as Gypsy Jones catering for their donation of baked goods.
And congratulations to Rachael who won our raffle, taking home a beautiful hamper of gourmet jams, desserts and treats.
UOW Library would like to congratulate our Director, Library Services, Margie Jantti, on her re-election for a second term as President of the Council of Australian University Librarians (CAUL) from 2017-2019.
Established in 1965, CAUL is the peak leadership organisation for university libraries in Australia. CAUL advocates the role of university libraries as essential knowledge and information infrastructures that enable student achievement and research excellence.
As the Director, Library Services at the University of Wollongong, Australia, Margie provides leadership and direction for library services spanning six onshore campus locations and guidance for offshore library partnerships in the UAE and Asia.
Margie’s key interests include leadership development and she has contributed to the development of the profession through mentoring and teaching in programs such as the CAUL Leadership Institute, the CAUDIT Leadership Institute and Aurora.
She has an international profile in the areas of performance measurement and organisational development, noted through her publications and her keynote speaker invitations in the USA, UK and Europe. She is also a member of the editorial board for the journal, Performance Measurement and Metrics.
Before being elected as CAUL President in 2015, Margie held various roles including: member of the Executive Committee since 2012, Deputy President since 2014, chair of CAUL’s Quality & Assessment Advisory Committee from 2011-2014, and chair of the CAUL Leadership Institute program committee in 2014.
In the last two years, Margie’s achievements as President have been significant. Her vision and leadership as President are inspiring. She has striven to transform CAUL into a contemporary organisation designed to meet the collective needs of its members into the future.
As President, Margie has demonstrated strong advocacy for CAUL, and in her regular attendance as the senior representative of CAUL, with national bodies such as the National Library of Australia, ARC, NHMRC and Universities Australia, she ensures that CAUL is the go-to organisation for strategic, professional advice.
"I am honoured to be serving a second term has President of CAUL. Much has been done over the past two years to progress the strategic refresh of CAUL, and I am excited to drive initiatives for the advocacy of university libraries and to assure that CAUL’s leadership is indeed influential."
We wish Margie every success in her second term as CAUL President.
UOW just got a little greener
Say goodbye to printed receipts! Your borrowing details will now be sent directly to your email.
Environmentally-friendly practices are important to us, so we've introduced a green initiative to reduce library paper waste. Several of our UOW campuses have recently scrapped paper receipts, including Wollongong, Shoalhaven, South Western Sydney and Bega.
"It's great that the Library is thinking about the environment that way. It's a small change but it's actually going to make a difference... It's definitely a good thing!" Second year UOW Student.
This simple measure takes a big step in reducing our carbon footprint and wasting less paper. In fact, we'll be saving an average of around 110,000 paper loan receipts every year (that's over 300 every day)!*
And you don't need to worry about misplacing your borrowing receipt. All the loan information and due dates you need are right there in your UOW inbox 24/7.
*Includes regional library campuses
24/7 building access trial commencing 5 June, 2017
You asked for it – NOW we’re trialling it! 24/7 building access will be available to main campus students in both the UOW Library South Wing AND IMTS Student Computer Labs (Building 17) from 5 June to Thursday 22 June, 2017.
In September 2016, the Library completed its latest Client Satisfaction Survey. Persistent themes from over 3,500 responses included: computer availability, more study spaces, availability of information resources and longer opening hours. In response, we will be trialling a study hall type service from 10pm to 8am during the week, and 10pm to 10am over the weekend throughout the pilot, in an effort to access real demand for expanded service hours.
Although library staff will not be available on site at this time, security staff will be present and students will able to access online learning and research guides, and find answers to queries that can be resolved through an established knowledge base repository.
Students will be able to utilise computers, BYO device stations and printing services, as well as access basic Kitchen Go facilities, including hot and cold water, and a microwave. There will be no access during the expanded service time to facilities located in building 16, including library physical collections.
Visit feedback.uow.edu.au to let us know what you think, or share on social media. #UOW24x7
Wrap with Love 2017 to launch in New Library MakerSpace
We are extending an invitation to the broader university community to join us between 12 noon and 2pm on Thursday 18 May for an official launch, and each Thursday following for a regular knit-in through to Thursday 10 August where participants can enjoy the company of others and receive assistance. We can also provide assistance for other groups across campus and our regional sites who may also wish to contribute.
Wrap with Love Inc. is a non-political, not-for-profit organisation that distributes knitted woollen wraps (blankets) around the world to people in need. In 2015 the organisation distributed a total of 31,996 Wraps through a variety of Aid Agencies. This brought the total of Wraps - donated since its inception in 1992 - to a staggering 414,065 Wraps, which have been sent to over 60 countries.
The Library Wellbeing Committee will arrange to have individual squares stitched up and ready for collection by volunteers towards the end of August after hosting a celebration display in the Library Main Foyer from Thursday 17 August – Saturday 19 August.
Downloadable knitting pattern [pdf, 218k]
EXPRESSIONS OF INTEREST INVITED
The UOW Learning Co-op is seeking engaged students to work in collaboration with staff in the role of Project Officer on the development of a new digital learning website.
Students will participate in the design and development of the website as advocates for their peers, and will lead user-testing and evaluation of the site at various stages of development.
The role is an opportunity for students to contribute to the learning development and the learning experience of their peers, and to shape a significant emerging service at the University.
Student partners will be casually employed for three hours a week for a total of 30 weeks and will be paid for their time.
- Advocating for the wider student body in all facets of the project
- Providing feedback and approval, when required, in a timely manner
- Leading evaluation and user testing of website by students
- Attendance at monthly Key Stakeholder meetings
To apply, submit a copy of your resume with an expression of interest addressing the question below (max. 500 words):
- What is important to you in a digital learning space?
Then email your application to firstname.lastname@example.org by 11.59pm Sunday 21 May
Introducing our new online chat service...
Ask Library staff questions in real time using Live Chat.
We can help you access resources and information, regardless of your location. Just click on the red Live Chat tab at the top right hand side of UOW Library web pages.
Available 9am to 5pm, Monday to Friday.
NEW exhibition about the local coal industry set to open 6 February 2017
One of the earliest Illawarra industries, coal mining, greatly impacted the establishment and settlement of communities along the Illawarra coastline, shaping the urban development of the area.
Appreciated early on for its picturesque qualities, the Illawarra landscape was also geologically resource-rich, with coal discovered at Coalcliff in 1797 by Dr George Bass. By 1849 the first mine had opened at Mount Keira and the shipping of coal through the Wollongong harbour commenced. The region quickly transformed from the “Garden of New South Wales” into an industrial centre, spurred on by the need for coal to power steam engines and prospered due to the richness of its coal seams.
More than 150 years later, the Illawarra continues to supply coal to domestic and overseas markets, although the pit top entrances, coke oven batteries, tramways and jetties which once dotted the landscape have now all but disappeared, washed away by raging seas or demolished and covered by dense escarpment forests.
This exhibition explores our local mining history with a display of images and objects predominantly from the UOW Archives and Illawarra Historical Society.
Mining the Landscape: Coal in the Illawarra
February 6 – May 14
UOW Library Panizzi Room
2016 Client Satisfaction Survey findings...
Overall, we continued to outperform 75% of other university libraries. Moreover, seven of the Library's best performance areas were also your top ten most important areas. While it’s important to understand our strengths, it’s equally important we don’t miss improvement opportunities.
Two strong themes emerged. You aren’t happy with computer availability, and you want more space to study, particularly for group work.
What will we do?
Firstly, we must dive deep into the feedback, and there is much to read. We received 3,618 responses, a fantastic outcome. In addition, 2,080 people provided written responses to the open-ended question “Please give us your suggestions for improvement or any other comments about the Library”. In total, you wrote 61, 714 words of comments. That’s more than half a novel!
The issues raised were expected, though their volume surprised us. We understand the frustration many students face trying to secure a peaceful place to study, whether alone or in a group. Our challenge is to devise strategies to alleviate that frustration. Achievable strategies.
It will take a few months to formulate a plan, though already, we’re carefully considering how to minimize the MakerSpace area’s impact, scheduled for roll out next year.
Click here if you are a detail person and want more information.