Roving help for Library clients

  • Rovers can help with a range of problems you may have while working on computers in the Library - simply ask for help
  • Rovers have strong IT and client service skills
  • Rovers will refer you to another staff member if they are unable to help

How do you find a Rover?

  • Keep an eye out for a Rover wearing the 'here to help' t-shirt. They are "roving" all three floors of the Library.
  • Ask at the Information or Research Help Desks to have a Rover paged. Remember to supply your computer terminal number so the Rover can locate you.

When are Rovers available?

Monday to Friday, 9.30am - 4.30pm during session.

More information on Roving Help [33KB PDF]

Last reviewed: 13 May, 2009

       

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Follow Me Printing

Everyone hates to queue. With this in mind, we have introduced Follow Me Printing. You can choose any free printer/copier in the Library or a printer in the Student Central labs to release your print job.

How does it work?