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Information for
Information about
Planning, policies and Total Quality Management
Planning
- Library Business Plan Summary [PDF]
- Organisational structure
- Prospect 2005 [PDF]
- Scenario 2015 [PDF]
- Vision, mission and values
Policies
- Archives [PDF]
- Client Feedback [PDF]
- Client Service [PDF]
- Community Engagement [PDF]
- Copyright
- Core Monographs [PDF]
- Fines [PDF]
- Information Access [PDF]
- Independent Learners' Introductory Program Policy
- Innovation [PDF]
- Journal Subscriptions [PDF]
- Selection [PDF]
Total Quality Management
- Client Service Charter
- Client Survey Results
- Investors in People - Overview
- Investors in People - standard [PDF]
- Investors in People - latest report [PDF]
- Our Quality Journey
- Performance Indicator Framework [PDF]
- Quality Journey diagram [PDF]
- Quality, Service, Excellence Policy [PDF]
Content by: Associate Librarian, Planning and Human Resources
Last reviewed: 2 November, 2009
Follow Me Printing
Everyone hates to queue. With this in mind, we have introduced Follow Me Printing. You can choose any free printer/copier in the Library or a printer in the Student Central labs to release your print job.
How does it work?